Refund Policy

At FlexAI, we are committed to ensuring your satisfaction with our services. This Refund Policy outlines our approach to refunds and how we handle customer dissatisfaction.

Full Refund Guarantee

We offer a full refund guarantee for any client who is not satisfied with our services. We believe in the quality of our product and want to ensure that you have a risk-free experience with FlexAI.

Eligibility for Refund

To be eligible for a full refund, you must express your dissatisfaction within 30 days of your purchase or subscription start date. This allows you ample time to explore and evaluate our services.

How to Request a Refund

If you are not satisfied with our services, please contact our support team at ariel@getflex.ai. Provide your account details and a brief explanation of why you're requesting a refund. Our team will process your request promptly.

Refund Process

Once your refund request is approved, we will process the refund to the original payment method used for the purchase. Please allow 5-10 business days for the refund to appear in your account.

Exceptions

While we strive to offer a full refund in most cases, we reserve the right to deny refund requests in cases of abuse or fraud. Refunds may also be denied for any consumable digital goods or services that have been fully delivered and consumed.

Changes to This Policy

We may update this Refund Policy from time to time. We will notify you of any significant changes by posting the new policy on this page.

Contact Us

If you have any questions about this Refund Policy or would like to request a refund, please contact us at ariel@getflex.ai.